Introduction
On January 1, 2004, the third phase of the Canadian Federal Law about Personal Information Protection and Electronic Documents Act (PIPEDA) came into effect. This Act governs information collected as part of commercial activity by any private sector organization. It states that information must be gathered with consent, collected for a reasonable purpose, used for the limited purpose for which it was gathered, be accurate, be open for the owner's inspection and correction, and stored securely. Manage Your IT Ltd. (MyIT) already maintains a high level of security with respect to the confidentiality of your personal information but we are now obligated by law to advise and obtain consent to the terms of collection, disclosure and storage of your data.
The following outlines our 7 principles to which we adhere in protecting your personal information.
1. Accountability
MyIT is responsible to protect all personal information under its control. Personal information can include name, business address, department, phone number, Fax Number, e-mail address, credit card information and other information that relates to you as a client. MyIT has appointed a Privacy Officer, who is responsible for our accountability and compliance.
2. Identifying Purposes
The reasons client information is collected by MyIT include:
Type of Information Collected
The type of information we collect from you relates to your activities related to our business only.
How it's Collected
Information is collected directly from you through surveys, online registration, and requests for information. It is also collected during your meeting with our sales people.
3. Limiting Collection
Information collected will only be expressly used for the purpose of sales and marketing of products and services provided by MyIT. MyIT will not indiscriminately collect or maintain personal information on its guests.
4. Limiting Use
MyIT does not disclose your client information for any purposes other than, for which it was originally collected.
5. Accuracy
Personal information will be maintained in an accurate, complete and up-to-date format as it is necessary and reasonably practical to fulfill the purpose for which it was collected.
6. Safeguards
MyIT protects client information by security safeguards, which are appropriate to the sensitivity of the information. These include premises security; locked filing cabinets; information technology security such as restricted access to specific programs, firewalls and software security; and restricting access to client information only to those employees and partners to which it is necessary. We keep our employees up-to-date on policies and procedures regarding protecting client information.
We may use the services of a third party to process credit card payment, however, we ensure there are confidentiality agreements in place so that your information is protected while in their possession.
7. Challenging Compliance
MyIT compliance with this policy may be challenged by directing concerns or complaints to the Privacy Officer by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it by fax 613-8932-4377 or by mail:
Privacy Officer
476 Bayview Dr.
Ottawa, Ontario
K0A 3M0
Use of our Web Site
You can visit our web site without telling us who you are or revealing any personal information, including your e-mail address. Our web servers automatically recognize your domain name when you visit our site, and this information is aggregated and used to measure statistics regarding the use of our site, such as the number of visitors, average time spent on the site, pages viewed and similar information. However, this information is not disclosed or shared with third parties.
MyIT's goal in collecting personal information online is to continually improve the content of our web sites and to offer guests with products and services they require.
MyIT's web site include links to third party sites that are not governed by our privacy policy. Once you leave MyIT's site we will not be responsible for other companies' privacy practices. We suggest you review their privacy policy before providing personal information on these sites.
MyIT reserves the right to change this statement at any time. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party. By using the MyIT web sites, you signify your agreement with the terms of our Privacy Statement